Review Policy
Fraud / Spam Review Policy
We use Judge.me as our third-party review management platform to help ensure the authenticity and quality of customer reviews on our store.
Our review moderation and anti-spam practices include:
- Verified review collection: Reviews are primarily collected through post-purchase review request emails or verified customer submissions.
- Spam detection: Suspicious or low-quality reviews may be automatically flagged by the review system and moved out of public display.
- Manual moderation: Our team reviews flagged content and may hide reviews that are identified as fake, duplicated, unrelated, spam, abusive, or containing inappropriate/private information.
- Profanity and content filtering: Reviews containing offensive or irrelevant content may be automatically filtered or manually moderated.
- No review manipulation: We do not publish fabricated reviews or intentionally misrepresent customer feedback.
For more information about the review system we use, please refer to Judge.me’s help documentation.