1.We strive to process and ship all orders as quickly as possible. Orders are typically processed within 2 business days and shipped via shipping carrier.
2.Shipping costs will be calculated at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
3. Currently available for delivery to: United States and Canada, free shipping to the United States.
4.Puerto Rico (PR), U.S. Virgin Islands (VI), Guam (GU), Northern Mariana Islands (MP), American Samoa (AS), Hawaii (HI)
Returns & Exchanges
We want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns and exchanges within 30 days of delivery. To be eligible for a return, items must be unused, in their original packaging, and in resellable condition.
How to initiate a return
Contact our customer service at support@naturnest.com and provide your order number.
Ship the item back to us using a trackable shipping method.
Once we receive and inspect the item, we will issue a refund or exchange.
Note: Custom or personalized items are not returnable